by Mollie from Seattle, United States(Friday, February 27, 2009)
Overall
The rooms are lovely and comfortable. The rest of the guesthouse is beautiful and welcoming. The water is hot. The breakfast is great. The staff are wonderfully friendly and helpful, they really can't do enough to point you in the right direction or help you with a problem. The location is fantastic. I've stayed here every time I've come to Chiang Mai and I'll stay every time I go in the future!
Service
Location
Rooms
Cleanlines
Value for money
Excellent location
by Anika Wolke from Germany(Wednesday, February 25, 2009)
Overall
We had the best massage in all over Thailand in the massage center of Montrara Happy House!
Everything else was really good (service, room etc.) except the smell in our room, especially in the bathroom. It was terrible.
Service
Location
Rooms
Cleanlines
Value for money
Warm, convenient place to stay
by Edward C Maher from United States(Monday, February 23, 2009)
Overall
Happy House was truly that. The staff was helpful, the rooms tastefully done and the restaurant was fine.
My only negative was that the place could use some attention to physical details that need fixing up. For instance, the shower head in our bathroom was aimed wrongly. If I was 7 feet tall, it might have hit me. The window gasket was falling off and left that way.
Service
Location
Rooms
Cleanlines
Value for money
Good service
by Namthip from Thailand(Monday, February 23, 2009)
Overall
I appreciate the staff service very much, they are kind of willing to help.
Remark:Breakfast was also excellent as compare with the hotel price, I really enjoyed. ^^
Service
Location
Rooms
Cleanlines
Value for money
Good location with reasonable price
by PP from Thailand(Sunday, February 22, 2009)
Overall
Services in restaurant is very impressive. Waiters and waitresses are very helpful.
Service
Location
Rooms
Cleanlines
Value for money
Great until check-out
by Steven Houghton from United States(Sunday, February 22, 2009)
Overall
We had a very pleasant stay at Montrara Happy House Hotel. Good location and staff were very nice. I was ready to leave a rave review. Unfortunately upon check-out I had a negative experience that counter set those good feelings. I have two wireless enabled devices. Even though they advertise free wireless access I was unable to connect with either of my computers. None of the staff could help me. The night before leaving I had a very important e-mail to send and once again no one could help me get on-line. So, I asked whether I could use the computer in the lobby for free (normally there is a charge) just to send my e-mail since no one could provide tech assistance. The night staff person said yes, I could. The next day the manager of the hotel charged me for using the internet. Even after my explanation of the situation he would not remove the fee. It was a very small amount but his unwillingness to understand my frustration at the internet situation will stop me from returning to the hotel unless there is a management change.
Service
Location
Rooms
Cleanlines
Value for money
Great location
by Niyompong Torwong from Thailand(Sunday, February 22, 2009)
Overall
The hotel is in a great location for those who like shopping both at night bazar and walking street.
Service
Location
Rooms
Cleanlines
Value for money
Montara a "Happy " place to stay
by Chiangmai lover from Canada(Sunday, February 22, 2009)
Overall
staff was excellent, location really was good walking distance to all the great local fun spots, the beds were quite comfortable
Service
Location
Rooms
Cleanlines
Value for money
Pleasant, comfortable place in a good location
by Stephen from Australia(Sunday, February 22, 2009)
Overall
I enjoyed my stay at Montrara Happy House. The rooms were simple but comfortable and very resonably priced. The location was great as it was close to the main part of town and many services.
Service
Location
Rooms
Cleanlines
Value for money
great place with exceptional staff
by jemima bentham from sweden(Friday, February 20, 2009)
Overall
hotel is over all very clean with nice rooms and inviting lounge area. restaurant area is nice and hygienic, great spot for having breakfast in the sun. best thing about the hotel is the staff though, they were very friendly and helpful. everything about our stay was taken care of by them.
Service
Location
Rooms
Cleanlines
Value for money
Perfect place
by Christopher Somsen from Netherlands(Friday, February 20, 2009)
Overall
Montrara Happy House is a cozy and beautifully decorated hotel close to the old city quarters of Chiang Mai. The rooms are comfortable and quiet, and thanks to the care taken to decorate the rooms and bathrooms, you feel directly at home; the rooms have a personal athmosphere, no anonymous hotel-furniture here. In the vicinity of the hotel are some nice restaurants and lunch-rooms and for those who like cycling, there are bike-rental shops nearby. I can definitely recommend Montrara Happy House to those who like to treat themselves to a splash of luxury and personal attention, instead of the average uninspiring rooms one generally finds elsewhere. The croissants at breakfast are good too!
Service
Location
Rooms
Cleanlines
Value for money
I would make this my home
by Dr. Volker Kurze from Munich, Germany(Friday, February 20, 2009)
Overall
If I only could, I would live there permanently. I stayed for two weeks. The hotel and the restaurant has the friendliest staff I can imagine. Unlike anonymous big and expensive chains, this place makes you feel like what you always wanted your home to be. In the restaurant I got the best food, cooked and served when, how and what I wanted. The restaurant has an open space and a terrace for inside and outside seating and dining. There is Wifi internet access for free in the hotel rooms, which are cleaned spotless every day by very helpful and friendly staff. They also provide prompt and effective laundry service in-house. There is also a spa annexed to the hotel (entry from inside the hotel). There, the friendly receptionist arranges excellent treatments according to the customer's liking, at a good price. The location of the hotel is in a back street, very near the eastern Thapae city gate (easy to find for taxi drivers). The location is both very central and very quiet: hardly any traffic in the small street, no disco or anything noisy within earshot. Everything interesting is in walking distance, or you take a tuk-tuk from the nearby stand. Very conveniently located for transportation.
Upon request, the hotel receptionist arranges day tours with outside tour operators who pick up their customers from the hotel. Very efficient and reliable. I am very grateful to the managers and the staff for making me feel so much at home and I can't wait to go back.
Service
Location
Rooms
Cleanlines
Value for money
good location
by sirinuch suntiwiriyanont from Thailand(Friday, February 20, 2009)
by Kristin K. Glass from United States(Sunday, September 28, 2008)
Overall
The hotel is in a really good location. The staff was very friendly and helpful. Decor really cool, very artistic. The only negative was that 1st room I had could have used a bit more of a clean in the bathroom. Nothing disgusting, just looked as if that room had not been used in a while, so it needed a spot clean / dusting here and there. However, 2nd room I was in was much better.
Overall, it was an excellent value for the price. Also have to repeat that the staff was really great. Would definitely recommend hotel to others going to Chiang Mai.
Service
Location
Rooms
Cleanlines
Value for money
Great Hotel for the Price
by Kristin K. Glass from United States(Sunday, September 28, 2008)
Overall
The hotel is in a really good location. The staff was very friendly and helpful. Decor really cool, very artistic. The only negative was that 1st room I had could have used a bit more of a clean in the bathroom. Nothing disgusting, just looked as if that room had not been used in a while, so it needed a spot clean / dusting here and there. However, 2nd room I was in was much better.
Overall, it was an excellent value for the price. Also have to repeat that the staff was really great. Would definitely recommend hotel to others going to Chiang Mai.
Service
Location
Rooms
Cleanlines
Value for money
warm and lighted room with good service
by Cheng, Huei-Mei from Taiwan(Sunday, July 27, 2008)
Overall
warm and lighted room with good service, but only one hair dryer, and broken.
Service
Location
Rooms
Cleanlines
Value for money
good location - nice rooms
by wyckstandt martin from Belgium(Sunday, July 13, 2008)
Overall
we stayed voor 3 days
the hotel (and rooms) is nicely decorated
all facilities are there
good breakfast (even before opening hours the day we left)
1 negative point: no lift
Service
Location
Rooms
Cleanlines
Value for money
Good location
by John McCathie from Australia(Friday, July 11, 2008)
Overall
good location in a quiet but interesting street
Service
Location
Rooms
Cleanlines
Value for money
Good Place!
by Scott Cudmore from Kyoto, Japan(Friday, July 11, 2008)
Overall
Good, clean, conveinent hotel with helpful staff. Not the cheapest hotel in Chang Mai but worth the extra money for a comfortable hotel.
I will be staying at the Montrara the next time I am in town.
Service
Location
Rooms
Cleanlines
Value for money
Excellent service with have room to improve breakfast
by Lolin Chang from Taiwan(Friday, July 11, 2008)
Overall
all in all, I like it very much. It's cute and sweet. The staff is very helpful and friendly. However, we found some ants in our room and beds,also the breakfast still has room to improve.
Montrara Happy House Hotel Chiang Mai
11 / 1 Changmoikao RD. T. Changmoi A.Muang Chiangmai 50300
Tel : 053-232800,232801,232802
Fax : 053-252619
Email : sales@montrara.com
